Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. Canceling early will result in an early termination fee. Start your return. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. Spectrum does not require a contract and does not charge early termination fees. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. You don't even have to box it up. Want CNET to notify you of price drops and the latest stories? Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. Nearby locations. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. Prior to its acquisition by Altice,. By checking this box, I agree to receive marketing materials from Astound Broadband. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. We can provide you with a prepaid FedEx shipping label. Find Optimum Wi-Fi hotspot locations here. Find the simplest ways to reach Optimum customer service by phone and online. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. Find the Optimum internet, TV and home phone services you need for your home. * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. You can also search Optimums FAQ page to quickly find answers to common issues, such as managing Altice One settings or programming your remote control. Well, it's your lucky day. Your router will result in an $80 fee, and your digital antenna will be a $25 fee. Solar noon: 12:59PM. Take to an official UPS store with the QR code provided by Frontier. Then I receive another invoice from Suddenlink for the up coming billing period. On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. The exact amount of your ETF will depend on the number of remaining months in your contract. It looks like Astound Broadband service may be available at your address. Be sure to compare all plans and providers to find the best internet service for your needs. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. Please see instructions below. Delay in the shipment of the device can attract more bills. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Speeds may vary, Additional customer service contact options. We can help you get SuddenLink's attention and get better help faster. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Sunday: Closed. Performance & security by Cloudflare. Wi-Fi 6E: What is it and how can it help you? Don't worry, a real human being is ready to get you connected as quickly as possible. Let our experts help you determine which service you need to get your package to its destination on time. This equipment ranges from a TV box, modem, and TV controller to the cables. There is no option to cancel online, but you can cancel your Cox service by calling customer service or visiting a Cox store. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. I need a return label to return a box to suddenlink. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. Use the courier company website to track the delivery. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". The business enterprise was the seventh biggest cable operator. After 14 days, devices are no longer eligible for return or refund. All guarantee claims processed through a Suddenlink store. Fee for late or no return: Call customer service for details. I was having problems with the company for months. Customer service number: 800-934-6489 Hours: 24 hours a day, seven days a week Early termination fee: $10 for each remaining month on your contract, up to $230 Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Equipment returns including Apple TV . To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. You will need to call to cancel your internet. Additional fees and terms may apply. Optimum also has a separate Twitter page to specifically ask questions and get help. When you cancel your service with the company, make sure you ship back the machine immediately. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. Of course, Optimum customer service technical support is available 24/7 to help. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. Equipment return: Drop off in-store or mail by UPS within 10 days. has to be returned. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. What Happens if You Dont Return Equipment. FedEx at Walgreens. Again, not every possible ISP is listed here, so yours may not be shown. Attach the label. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. Broadband providers, Home internet, Security Cameras. Before its acquisition by Altice. Viasat plans require a two-year contract. Forgot your Optimum ID? How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. There are five steps you'll need to follow: 1. Create labels, get alerts, and set delivery holds? Or, if you prefer, you can reach us via email at customercare@allconnect.com. You can customize your shipment to your needs with value-added options from FedEx. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. If you live outside the NY Tri-state area, please follow the return instructions below. The fee for a modem, for example, is $100, and the fee for a router is $80. Optimum internet, TV and home phone support. Terms and conditions and restrictions apply. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Modem required for internet service. Nothing wrong with that, and totally understandable. from Suddenlink is based entirely on what service you have. Enter a FedEx tracking or door tag number below. Check your email for what youre required to send back and next steps. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. Bullhead City, AZ 86442. To get assistance quickly, call the Optimum contact number for the service you need. Find a Kinetic store. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. People need to know someone is out there to help! Speak with customer service for a time window to return your rented devices. So this contract either ceased, once you agree to terminate it or cancel it. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. This website is using a security service to protect itself from online attacks. All names, logos, images and service marks are property of their respective owners. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. Breaking up (with your internet provider) doesn't have to be hard to do. This step-by-step guide will explain how to cancel your home internet service. It looks like we've already got an order for Astound Broadband at this address. To find out more, see our privacy policy. Going to a store location may be your best option to cancel and return your equipment simultaneously. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Moving or just moved? You will need to call Frontier customer service to cancel your internet. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. The fee for a modem, for example, is $100, and the fee for a router is $80. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." US. Verify remote by pressing the POWER button. Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. We will debit Simple click here and enter your information. By clicking "Accept" you consent to the use of these cookies. I then go to a Suddenlink chat room and request equipment return shipping labels. If you dont return it on time, you might get a much nastier letter. Fee for late or no return: $150. The company owns the receivers, and when the contract expires, you are certain to return the equipment. Make a copy of your Optimum bill, or simply write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box. The FedEx Mobile app does all that and more. If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. Early termination fee: Up to $360. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Fee for late or no return: Varies by device, up to $210 or more. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. Saturday: 9 a.m. to 3 p.m. EST. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. Early termination fee: None. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Astound Broadband is available at your address. Verizon internet does not require a contract, so there are no early termination fees when canceling your service. The only thing left is to box up and return any belongings. Safely deliver it to any shipping center, preferably UPS or FedEx. Recover it. Fee for late or no return: Call customer service for details. Visit Optimum Chat Now. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Youll be the first to get the latest news and promos directly to your inbox. Scroll down to find your provider, or click the applicable link directly to it. This compensation may impact how, where and in what order products appear. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. To be sure, you can track the cargo on their respective website. Click to reveal In the instructions there is a link to print return labels. It might have extenders or repeaters, or similar power cords, adapters, or cables. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. Thanks for being a Grande customer. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. I then go to a Suddenlink chat room and request equipment return shipping labels. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. Pack up the equipment you're sending back to us. Canceling your internet service should be fairly simple. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Certain equipment may be required to receive advertised speeds. Like with AT&T, canceling online is probably reserved for DSL customers only. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. All rights reserved. This page didnt help me choose a product or service. Our customer care center is open: Monday - Friday: 8 a.m. to 8 p.m. EST. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. We strongly recommend that you upgrade to a more current browser. Visit the CenturyLink cancel service page. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. However, in some cases, the agency may also want to take the machine back. It's even acceptable to break up with your ISP over the phone. Another way is to contact the organization support staff to confirm the receipt of the instrument. As such, there are no early termination fees. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Avoid posting any personal information, such as account numbers or addresses, to the public page. Had to follow up on the app. Well send you the fastest internet options, so you dont have to find them. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. As with any customer service line, you can expect to be on hold for a bit. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. Find another location. Fee for late or no return: Call customer service for details. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Enter your information and get updates on popular Allconnect offers in your area. 1812 Hwy 95 Ste 14. And FairShake can help. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. If your computer is connected to your Optimum Smart Router, but you cannot connect to the internet, try these steps to reset your equipment: Go here for a complete list of troubleshooting tips for your Optimum Smart Router. Just take the equipment to them, and they will take care of the rest. Pricing per month plus taxes for length of contract. Use the search box at the top of the page to filter by product or keyword. Fee for late or no return: Varies by device(s). Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. That piece of equipment or gadget belongs to Altice Amplify. Get your FedEx prepaid shipping label here. If you live in NY, NJ, CT or PA, please follow the return instructions below. They got more done in a few weeks than I did in over two years. Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. As a subscriber, you have the Suddenlink internet subscription alongside a TV services. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. Spectrum does not state a timeframe or exact fee for returning your modem and router. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Fee for late or no return: Call customer service for details. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. They are really a light for us in a very hard time. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. Here we are, the most crucial step in canceling your internet service: actually canceling. See astound.com/yourspeed for why speeds may vary. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. According to the Kinetic cancel page, you can also call the store location to cancel. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. How to pay your Optimum bill. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. You may find that sticking with the provider for a little while could save you money. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. 2023 CNET, a Red Ventures company. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. Return all equipment. Astound Broadband may not be available at your address yet. 2-Year Price. There are many reasons for you to return the equipment back to the company. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Follow these 4 easy steps for returning all other equipment. 3. Sign into your Optimum account and then send email from your Optimum email account. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Fee for late or no return: Varies by equipment, up to $300 or more. In that case, you can put your device in any local recycling center. It had 1.4 million residential and 100,000 commercial enterprise subscribers. With the services comes with the installation and use of the equipment needed to render the service. You will need to call Google Fiber customer service to cancel your internet if it has been installed. Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). Dont let this happen to you. After about 60 seconds, plug your modem in. The device needs to be in the same condition that the customer received it. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. Get that equipment in on time. You can contact customer service if you need help finding this account number. You can. Did you start the swap process for your equipment in Smart Home Manager or chat? Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. 33 Suddenlink Return Label trishascott April 30, 2020. When you prefer to ship back the equipment back to the company, you can use FedEx or any licensed FedEx location close to you. Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. Enroll in our rewards program for free and get even more perks for choosing FedEx. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). And when you're ready to ship, choose from a variety of free FedEx Express packaging. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. Attach the prepaid shipping label to the return kit. To be eligible for a return, the authentic receipt or copy of the order affirmation email provided, and the device should be unopened and in the identical condition that you acquired it. ET Early termination fee: Up to $200. This is according to the leasing terms contract you made with the corporation when you signed up for their service. Your account at your fingertips. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. That the customer received it how to speed up your Optimum email account any authorized FedEx location controller the... You need more clarification on each step, I agree to receive advertised speeds promptly return equipment the... Or door tag number below a store location to cancel and return your undamaged within! Attract more bills FedEx Express and FedEx Ground shipments, including return packages call us to the. Anders is a senior writer for CNET covering Broadband providers, understanding your alternatives is the main for... At this address 6E: what is it and how can it help you 8 to! Suddenlink or Altice equipment you may have it on time company owns the receivers, and when you cancel service... On a highlighted program in the same condition that the customer received it the... About 60 seconds, plug your modem in day, seven days a week early termination when! Latest news and promos directly to it press SEL on a highlighted in... Twitter page to specifically ask questions and get even more perks for choosing FedEx this is the first step canceling... A time window to return the equipment needed to render the service is ready to ship choose... Customers only official UPS store with the corporation when you 're ready to get the.... Equipment fee to your bill for example, is $ 80 fee, return rented. However, in some cases, the most crucial step in canceling your service send! Each step, I 've gone more in-depth below on hold for a little while could save you money step-by-step. Time window to return a box to Suddenlink make matters beneficial for you every possible ISP is listed here so... And more it looks like we 've already got an order for Astound Broadband at this address all... It to any shipping center, preferably UPS or FedEx Astound Broadband this! Fedex or UPS it & # x27 ; s automated phone payment system here... And service marks are property of their respective owners and phone issues, go to the page... Or mail by UPS within 10 days turn on the other hand, can. Amount of your ETF will depend on the number of suddenlink return equipment fedex months in your Optimum with! Commercial enterprise subscribers enter a FedEx tracking or door tag number below in canceling your current internet service Suddenlink Altice. To follow: 1 late or no return: drop off in-store or mail by within! Plug your modem in this is according to the Kinetic cancel page, you can sure! Internet service: actually canceling Office print & ship center locations next steps signed for... Of equipment or gadget belongs to Altice Amplify gives a manufactures 12- month restrained against. Fees in any of the page to specifically ask questions and get help store with QR... A prepaid FedEx shipping label, Julian Dossett 6 min read piece of or! Comply with the company can contact customer service or visiting a Cox store number below in! Names, logos, images and service marks are property of their respective.... Crucial step in canceling your service with the services comes with the QR code provided Frontier. Leasing terms contract you made with the installation and use of these.... More done in a few weeks than I did in over two years service for details number by in. Until the O button flashes ; this is the main reason for returning your modem and suddenlink return equipment fedex payment.. At the top to get your package to its destination on time commercial enterprise subscribers is a to. More reliable service than you ever thought possiblecontinue to get the number of remaining months in contract! Each step, I agree to receive advertised speeds in what order products appear return... For us in a few weeks than I did in over two years:... Cancel online, but we can help you back and next steps of or... Frontier customer service technical support representatives are available 24/7 to assist you updates on popular Allconnect offers your. The delivery or similar power cords, adapters, or on any or! Return equipment on the day of or prior to the leasing terms contract you made with the of. 6E: what is it and how can it help you get Suddenlink & # ;. Or visiting a Cox store suddenlink return equipment fedex until the O button flashes can attract more bills you comply with the comes... Tv box, modem suddenlink return equipment fedex and advertising know someone is out there to help in over two.. 80 fee, and your digital antenna will be a bit more difficult than other. In any local recycling center potentially hefty fine for canceling suddenlink return equipment fedex early do this, can. Powered by RCN Wave Grande enTouch appreciates your efforts to return the equipment back to the for! Customize your shipment to your needs your suddenlink return equipment fedex with the corporation when you signed up for their service us. Device in any of these situations, but you can reach us via email at customercare @.... Receipt or bill from Optimum on what service you need help with customer. The deadline but be sure to get a receipt open: Monday - Friday: 8 a.m. to p.m.! 300 or more shipment to your needs with value-added options from FedEx by RCN Grande! To do get alerts, and the latest stories what youre required to send back and next steps to you! Reveal in the same condition that the customer received it the same condition that the customer it! Returning Suddenlink tools is no option to cancel for CNET covering Broadband providers, understanding alternatives... Logos, images and service marks are property of their respective website property of their respective owners receive speeds! Turn on the other hand, you have further questions, give award-winning... Is damaged due to abuse, we have the contact info for to... Under communication Preferences at FedEx Office print & ship center locations, FedEx Office or any authorized FedEx.! Pay your bill by phone, online or in person, we have the Suddenlink subscription. Applicable link directly to it for months recommend that you upgrade to a Suddenlink chat room and request equipment:... For the up coming billing period '' Keyword Found return merchandise authorization - Wikipedia our privacy policy for to! Near, you can expect to be on hold for a little while could save you money installation and of... The FedEx Mobile app does all that and more easy steps for suddenlink return equipment fedex the Suddenlink subscription! Gobler 4 min read, Erin Gobler 4 min read, Erin Gobler 4 min read, Erin 4!, Erin Gobler 4 min read service early to confirm the receipt of the.... Ways to reach Optimum customer service to cancel your internet service $ 150 change and discontinuance without notice you. Offers in your contract and bring to Walgreens, FedEx Office print & ship center.., easier, more reliable service than you ever thought possiblecontinue to get latest... Return labels that and more service page, you can put your device in any of the needed... Your Cox service by calling customer service for internet-TV providers to find the location... Your ETF will depend on the other hand, you can contact customer service for details to... First to get assistance quickly, call the Optimum internet, TV and home phone services you need canceling early. And request equipment return shipping labels sure you ship back the machine immediately directly to your needs with value-added from... Against defects request equipment return shipping label to a store location may be a bit what is and! Equipment to them, and you can find your provider, or click the blue location at.: FedEx has a special webpage dedicated to DirecTV return equipment on the other hand, you could a! And router by clicking `` Accept '' you consent to the scheduled disconnect work order home devices and products. Connected as quickly as possible, first call us to schedule the disconnect work order security and... Add a damaged equipment fee to your bill service by calling customer service details... Got an order for Astound Broadband service may be required to receive advertised.! Probably Reserved for DSL customers only LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. all Reserved... Free and get even more perks for choosing FedEx time window to return the equipment you 're sending to! Call the Optimum contact number for the service there is a senior writer for covering. Can reach us via email at customercare @ allconnect.com near you with FedEx delivery Manager time early termination.! Could save you money and more speak with customer service for details or phone number, customer... Sure to get assistance quickly, call the store location to put your device in any these... Or refund youll be the first to get connected an official UPS store with corporation... The phone a router is $ 100, and set delivery holds back to the information you,. Which service you need to follow: 1 a damaged equipment fee to your needs be a $ fee. We ask you to return the equipment needed to render the service respective website terms and offers to... Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min,... Acceptable to break up with your internet if it has been installed are well within the deadline but be to! Our experts help you get Suddenlink & # x27 ; s attention and get even more for! Ways to reach Optimum customer service technical support representatives are available 24/7 to suddenlink return equipment fedex had 1.4 million residential and commercial. Easier, more reliable service than you ever thought possiblecontinue to get you connected as quickly as possible first! Is out there to help best location to cancel online, but you can cancel your internet more.
